Making and delivery
Made for you, sent with care
Most of what I make is made just for you, after you order. Here's how long that takes and how it finds its way to you.
- Made to order
- Up to 6 weeks
- Bespoke
- 6 to 12 weeks
- Australia
- Free express over $250
- Worldwide
- Rates at checkout
Making times
- Made to order pieces from the shop can take up to six weeks to make, plus delivery.
- Bespoke and custom pieces take 6 to 12 weeks from our first chat to the finished piece.
- One of a Kind and In Stock pieces are already made, so they head out much sooner.
Shopping for something that's ready now? Have a look at One of a Kind and In Stock.
Need it sooner?
Just ask! If you need a piece faster, or by a certain date, email me before you order and I'll tell you honestly whether I can make it happen.
Shipping in Australia
- Free express shipping on orders over $250.
- A flat $10 on orders under $250.
- You'll get tracking details as soon as your piece is on its way.
International
I ship worldwide, and shipping rates are calculated at checkout. Your country may charge import duties or taxes on arrival, and these are paid by the recipient.
Signed for and insured
Every parcel needs a signature on delivery, so it's never left on a doorstep.
Would you like extra postal insurance? Email me and I'll invoice the level of cover you'd like separately.
Christmas
It's my busiest time of year, and the post slows down too. Order early, and keep an eye out for my Christmas cut off dates.
Lost or damaged
If your parcel goes missing or arrives damaged, let me know as soon as you can and I'll work with you and the carrier to put it right. Carrier investigations can take up to 14 working days. You can also contact the Postal Industry Ombudsman.
Got a date in mind?
Tell me early
Proposals, weddings, birthdays. The sooner I know, the more I can do.